failed to define the default email client and sync problem with pda (wm6.5)

three in a row... three problems in an row...


specs: system w7 64bit, msoffice 2010 pro, pda htc diamond 2 with win mobile 6.5.

1. Every time I open the ms office, is asks me: “Outlook is not currently your default program for E-mail, Calendar and Contacts. Would you like to make it the default program?” Every time I said "Yes"... and every time it asks me. I found and I ran the MicrosoftFixit50565.msi but the problem persist.

2. When I connect my pda, the WMDC asks me to create a new partnership or just be guest. I select to create partnership and I get this message:"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." ... ok... this might be solved if the problem 1 solved

3. Continuing creating the new partnership... asks me what kind of items I want to sync... the problem is that the Contacts and Calendar item (where I want) is shown gray, they are checked and they have the information"already synchronizing" . Continuing the process and making a complete and success Sync process... the pda is not informed with anything.
I tried to delete the partnership and trying again several times... with no result. I don't know if there is something to do on the pda's side...

the simple solutions (without throw them all away...)

problem 1:

try 1:
1. close the ms outlook (and possibly any other email clients)
2. do a backup of your registry (export the keys you will edit or do a "restore point".
3. run the "regedit" and go to at HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
4. delete any subkey you see there
5. start the ms office

try 2:
1. close the ms outlook (and possibly any other email clients)
2. do a backup of your registry (export the keys you will edit or do a "restore point".
3. run the "regedit" and go to at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\Outlook (the red text might be different according the specific version of the office you hace
4. delete any subkey you see there
5. start the ms office

try 3:
go to at http://support.microsoft.com/kb/813745 , download the run this hotfix code name: 50565


try 4:
pray to God... Microsoft's spirit hit again...


Problem 2&3 (the tragic problem)

Are you serious? Do you want to sync with ms office 64bit? Doesn't this message "Either there is no default mail client or " makes you understand that you are doing something inappropriate?!?

You can't babe, till this time I am writing these lines ms office 64bit cannot sync with any pda because of Microsoft' internal incompatibility!!! The error message is totally faulty and misleading; it guided me to spend several hours of stupid research where nobody will pay!!! Shame on you Microsoft!


According the Microsoft's article http://technet.microsoft.com/en-us/library/ee681792.aspx :
"Windows Mobile Device Center (WMDC) synchronization   WMDC does not synchronize with Microsoft Outlook 2010 if you use the 64-bit version of Outlook 2010. In such cases, an error message displays that states that there is no default mail client or the current mail client cannot fulfill the messaging. WMDC synchronizes correctly with the 32-bit version of Outlook 2010. To synchronize a Windows Phone with Outlook 2010 by using Windows Mobile Device Center, uninstall Outlook 2010 64-bit. Then use the original installer that you used to obtain Outlook 2010 64-bit to install Outlook 2010 32-bit. Outlook 2010 32-bit is the default option."


The good news is that at least they have report is somewhere... even very hidden!