msn, messenger, emoticons are not appeared on sender's application

Problem: 

When you press :) and enter, you see the ":)" characters and not the "smile" icon.

Solution:
Go to
-> Tools (press Alt to appear the pull down menu)
-> Emoticons
-> Delete all Emoticons you see above the "Default Emoticons"

Go to
-> Tools (press Alt to appear the pull down menu)
-> Options
-> Messsages
-> Check (tick) Show emoticons
-> Check (tick) Show custom empoticons

---microsoft sucks!